Supply chain partner for IT repair and lifecycle programs.
One solution for the full device lifecycle. Backed by deep engineering know-how, we source and custom-make parts, repair motherboards at board level, and buy back decommissioned units for a second life.
To be the parts supplier that thinks like an engineer.
We pair our founder's 30 years in chip design, enterprise devices and global software with a five-hub supply network across Asia and the Middle East and our own repair center in Asia. That lets us judge a part the way an engineer would: will it fit, will it last, and why do the old ones fail.
We run every order to the standards our founder learned serving Fortune 500 companies and government bodies: clear documentation, full traceability, and one team accountable from source to support.
Engineering depth. Global reach. Parts your repair program can rely on.
Six services, one supply chain.
A second life for retired fleets.
We support our partners' asset recovery programs. When devices leave North American fleets, many still have years of useful life. We buy decommissioned laptops and Chromebooks in volume, test and refurbish them through our Asia network, and return them to productive use.
- 01 · BUY BACKBuy back in volumeWe buy decommissioned laptops and Chromebooks from our partners' asset recovery programs, in pallet and truckload lots.
- 02 · RECEIVEReceive wiped unitsSellers wipe each device and release it from device management before pickup.
- 03 · REFURBISHTest, grade, refurbishWe test and grade every unit, then refurbish it with parts from our own supply network.
- 04 · RESELLResell responsiblyTested, working units go back into productive use with schools and businesses, not to landfill.
Thirty years in technology, from the chip up.
Many parts suppliers start as traders. RPD co-founder Patrick Lin, a Canadian engineer, started out designing graphics chips at a leading global semiconductor company. Since 2009 he has supplied parts to North American repair programs, alongside technology companies he co-founded. Those companies built enterprise endpoint devices and the SaaS to manage them for global brands, national government bodies and school programs on four continents. RPD brings that experience to board-level repair, replacement parts and device buyback.
- Layer 4 · TodayRepair Parts DirectBoard-level repair, replacement parts and device buyback, current focus
- Layer 3Endpoint management SaaSCo-founder, venture-backed
- Layer 2Enterprise endpoint designDevices built for enterprise fleets
- Layer 1GPU chip designGraphics processors at a leading global semiconductor company
- Registered name
- Repair Parts Direct LLC
- Registered office
- 8 The Green, Suite R, Dover, DE 19901, USA
- Leadership
- Patrick Lin, Co-founder & COO: Canadian engineer, 30 years in silicon and devices
- Supply network
- Repair center in Asia · supply hubs in Asia and the Middle East
- Services
- Replacement and custom parts, board-level motherboard repair, order management, after-sales, device buyback
- Quality control
- Documented process on every order: incoming inspection, functional testing and lot traceability
- Data handling
- Boards arrive wiped. ChromeOS encrypts user data at rest. Documented chain of custody.
- Track record
- Founders: 17 years in laptop parts, 3M+ parts shipped combined since 2009 · RPD formed 2026 · 3,000+ laptop and Chromebook SKUs in stock
- Enquiries
- sales@rpddirect.com
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